Do you want to know how the system works? You can see various presentations, movies, and articles about TeamWox here. All these materials will help you to appreciate the advantages of the group work.
Articles About TeamWox Collaboration Software (Groupware)
TeamWox Service Desk (Helpdesk): Customer Support Made Easy!
In general, Service Desk (HelpDesk) allows customers to directly communicate with company's customer support service or any other department, as well as to watch over requests handling real-time.
TeamWox Groupware Setup Guide and Brief Training Course
Expressly for you we have prepared the TeamWox Groupware Setup Guide and the Brief Training Course. Using this materials will even more simplify the process of arranging the team work in TeamWox collaboration system at your company.
TeamWox SDK: Search and Filtering - Part 1
TeamWox groupware initially offers effective and convenient search over modules from standard delivery. But how to handle data from custom modules? The answer is obvious - you need to enhance your module functionality with searching feature using TeamWox API.
TeamWox SDK: Setting Up Custom Modules Environment - Part 2
In the second part of this article you'll learn how to add hint of using your module on TeamWox main page. Also you will know how to create a widget for your module.
TeamWox SDK: Setting Up Custom Modules Environment - Part 1
In this article we will talk about how to properly configure the environment of custom TeamWox modules for their further distribution.
Migration from OTRS Ticket System to the TeamWox Business Management Software
How to move from the OTRS ticket system to the TeamWox groupware system. The main advantages of using TeamWox to manage client services and work of a company's staff.
TeamWox SDK: File Storage - Part 2
For closer integration of custom modules into TeamWox groupware, it would be interesting for developers to see some real examples of file storage use. From this article you will learn how to save formatted text (with images, audio, video and other formats, supported in TeamWox), attach files and add comments to message.
How to Install TeamWox Business Communicator on your PC
TeamWox Communicator is a Windows-based application that allows you to keep track of tasks, e-mails, chat messages, users' presence in the system and many others. TeamWox Communicator will promptly notify you of any changes in the system even if your web browser is closed.
TeamWox SDK: File Storage - Part 1
In TeamWox groupware two types of storages are used to store and manipulate data: Firebird DBMS and file storage. In this article we will talk about file storage. You'll know what file storage is, how it is implemented and where it is used in TeamWox.
TeamWox SDK: Creating Custom Reports
Reports enable you to visualize various factors of organizational performance. In this article we will consider how to create custom reports in TeamWox groupware.